Donor & Community Relations Specialist

Donor and Community Relations Specialist

Location: Santa Fe, New Mexico

Compensation: $25 per hour

Status: Part-Time, 25 hours per week, Non-Exempt

Reports to: VP of Donor and Community Relations

Esperanza Shelter is seeking a dynamic Donor and Community Relations Specialist to support our development team with fundraising, marketing, and donor engagement activities. In this role, you'll manage donor data and reporting, coordinate social media content, prepare materials for donors and prospects, and represent the organization at community events throughout Santa Fe and Northern New Mexico.

At Esperanza Shelter, HOPE drives everything we do. For over 40 years, we've provided the Santa Fe community with secure shelter, counseling, advocacy, and comprehensive services for those affected by domestic violence. Through prevention education, therapy, life skills training, and group support, we create an environment where survivors can rebuild their lives with dignity and compassion. The ideal candidate is a self-starter who is comfortable speaking with diverse groups and building meaningful connections within the community.

We offer benefits to support your well-being. You'll accrue paid time off and have access to our Employee Assistance Program (EAP) for additional support when needed.

Essential Functions

• Learns and applies a trauma-informed approach to the organization's marketing and fundraising efforts
• Maintains and updates database software with donor activities, runs reports
• Attends community events on behalf of Esperanza Shelter to create awareness for domestic violence and Esperanza Shelter services
• Assists with donor events and fundraising activities, including event logistics, custom mailings, meeting preparation, and budget tracking
• Helps identify, grow and maintain community, corporate and individual relationships
• Assists with donor communications including newsletters, annual appeals and annual report
• Coordinates and tracks donor recognition and benefits program to ensure proper listing in communication materials
• Develops and maintains a coordinated community outreach plan for event participation throughout Santa Fe and Northern New Mexico to help increase education around domestic violence awareness and prevention
• Supports the development team with general administrative tasks and special projects as needed
• Assists with donor cultivation efforts including phone calls, handwritten thank you cards and other initiatives
• Maintains marketing and event files and prepares required reports for Board and other organizations
• Occasional regional travel within Northern New Mexico
• Performs other duties as assigned

MINIMUM QUALIFICATIONS

• Associate's degree in marketing, business administration or other related discipline; Bachelor's degree preferred
• Two years of professional experience in marketing, fundraising, donor relations, or a related field
• Strong interpersonal and customer service skills
• Ability to work occasional non-traditional office hours, including evenings and weekends (1-3 times per month)
• Valid New Mexico driver's license and current auto insurance

KNOWLEDGE, SKILLS & ABILITIES

• Strong written and verbal communication skills (in person, by phone, and digitally)
• Demonstrated ability to build rapport with donors, community members, and colleagues
• Strong organizational and time management skills with keen attention to detail
• Ability to work independently and with a team
• Ability to work on various tasks simultaneously and prioritize tasks
• Proficient in MS Office Suite and comfortable learning new software
• Experience with data entry systems and reporting; ability to create reports and spreadsheets
• Comfortable with technology tools including social media platforms, email platforms, and donor databases

PREFERRED ATTRIBUTES:

• 1+ year experience with domestic violence programs/services or similar nonprofit program
• 1+ year experience with donor relations, gift solicitations, planning large-scale events, and/or campaign management
• Proficiency in Bloomerang CRM or similar database CRM system
• Experience with public speaking
• Fluent in Spanish (speak, read and write)

PHYSICAL & MENTAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting (up to 15 pounds) is required
• Ability to adjust to various noise levels and temperatures, and to stand, sit, bend, and lift for extended periods when setting up and taking down displays at various locations